bigbunny app Terms and Conditions for Philippines Players

You must be at least 21 years of age to register and use bigbunny app in the Philippines. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each person may hold only one registered account on the platform — duplicate accounts are not permitted and may result in account suspension. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on the platform. bigbunny app reserves the right to verify your identity at any point and to suspend or close accounts where verification cannot be completed satisfactorily.

All financial transactions on bigbunny app — including deposits, bets, winnings, and withdrawals — are processed exclusively in Philippine pesos (PHP), so Filipino members never encounter hidden foreign exchange fees or currency conversion charges at any stage. Deposits are credited to your account balance once the payment has been confirmed through the payment method you selected, and the minimum and maximum deposit amounts applicable to your account are displayed in your account dashboard after you log in. Withdrawals are processed to the payment method linked to your registered account, and processing times vary depending on the method used — the FAQ page provides current estimated timelines for each available option. bigbunny app reserves the right to request identity verification documents before processing any withdrawal, and failure to provide satisfactory documentation may result in a delay or hold on the withdrawal request. All transactions are subject to the platform's anti-money laundering obligations, and any account found to be involved in suspicious financial activity may be suspended pending investigation. Bonus credits, where applicable, are subject to separate wagering requirements that will be clearly communicated at the time the bonus is offered. Members are responsible for ensuring that their nominated payment details are accurate and up to date at all times.

bigbunny app offers sports betting, live casino, and online bingo to registered Filipino members, and each game category is governed by its own specific rules which are displayed within the relevant section of the platform. All bets placed are final once confirmed — members may not cancel or amend a bet after it has been accepted by the platform, and any attempt to do so will be disregarded. The platform uses certified random number generation and live dealer systems to ensure fair outcomes across all game categories, and any attempt to manipulate, exploit, or interfere with game outcomes is strictly prohibited and will result in immediate account suspension. Members must not use automated software, bots, scripts, or any other tools to interact with the platform in a manner that is not consistent with normal human gameplay. bigbunny app reserves the right to void bets or withhold winnings where there is reasonable evidence of rule violations, technical errors, or system abuse. Disputes relating to specific game outcomes must be raised through the platform's support channel within seven days of the relevant event, and the platform's decision on all gameplay disputes is final. Members are encouraged to review the FAQ section for guidance on how specific game types work before placing their first bet.

All registered members of bigbunny app are automatically enrolled in the VIP loyalty programme from the moment their account is created, with no separate application or minimum spend required to join. VIP tier progression is based on gameplay activity across sports betting, live casino, and bingo, and the specific criteria for advancing between tiers are detailed on the VIP page. Rewards and benefits associated with each VIP tier are provided at the sole discretion of bigbunny app and may be modified, suspended, or withdrawn at any time without prior notice. VIP rewards, including any credits or bonuses issued as part of tier benefits, are non-transferable and may not be exchanged for cash unless explicitly stated otherwise in the terms of the specific reward. Members who are found to have manipulated their gameplay activity in order to artificially inflate their VIP tier standing may have their tier status adjusted and any associated rewards revoked. bigbunny app reserves the right to remove a member from the VIP programme entirely if their account is found to be in breach of these Terms and Conditions. Any questions about VIP tier status or reward eligibility should be directed to the platform's support team.

bigbunny app is committed to promoting responsible gaming among Filipino members and provides a range of tools to help members manage their activity on the platform in a healthy and sustainable way. Members can access deposit limits, session time reminders, and self-exclusion options directly through their account dashboard after logging in, and these tools are designed to be straightforward to use without requiring contact with support. The Responsible Gaming page provides full details of the tools available and guidance on how to use them effectively. Members who choose to self-exclude will have their account access suspended for the duration of the exclusion period, and any attempt to circumvent a self-exclusion by registering a new account is a breach of these Terms and Conditions. bigbunny app reserves the right to impose account limits or restrictions on any member where there is concern about the member's gaming behaviour, regardless of whether the member has requested such limits themselves. If you feel that your gaming activity is becoming a concern, we strongly encourage you to make use of the responsible gaming tools available on the platform before the situation escalates. Support information and external resources are also listed on the Responsible Gaming page for members who need additional help.

bigbunny app collects and processes personal information from registered members in accordance with its Privacy Policy, which sets out in detail what data is collected, how it is used, and how it is protected. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy. Members are responsible for keeping their login credentials secure and must not share their username or password with any other person under any circumstances. bigbunny app will never ask you to provide your password through email, chat, or any other communication channel, and any such request should be treated as fraudulent and reported immediately. The platform uses industry-standard security measures to protect member data and financial information, but members are also encouraged to use strong, unique passwords and to log out of their accounts when using shared or public devices. Any suspected breach of account security must be reported to the platform's support team as soon as it is discovered so that appropriate action can be taken promptly. For full details of how your data is handled, please review the Privacy Policy page.

bigbunny app reserves the right to suspend, restrict, or permanently close any member account at any time if there is reasonable evidence of a breach of these Terms and Conditions, fraudulent activity, identity misrepresentation, or any other conduct that is deemed harmful to the platform or its members. Members whose accounts are suspended will be notified where possible, and any funds held in the account at the time of suspension will be dealt with in accordance with the platform's internal procedures and applicable regulations. Members may also choose to close their own account voluntarily at any time by contacting the platform's support team, and any remaining balance will be processed for withdrawal subject to the standard verification requirements. Accounts that have been inactive for an extended period may be subject to dormancy procedures, details of which are available through the support team. bigbunny app is not liable for any losses arising from account suspension or termination where the suspension or termination is the result of a member's own breach of these terms. If you believe your account has been suspended in error, you may raise a dispute through the platform's support channel and the matter will be reviewed in accordance with the platform's internal complaints procedure. Members are encouraged to review these terms regularly to ensure their continued compliance.